My company id badge is tagged with the following instructions, termed as “The Red Rules”

  • Know what is expected of you
  • Understand the job, the procedures and the objectives
  • Make sure you have the tools you need
  • Check your equipment/tools and make sure you are confident they will work as expected
  • Confirm the job, procedures and objectives with the customer
  • Understand the customer’s expectations
  • Know when and who to call for help, and have their phone number ready and available

Now, imagine what happens if somebody calls you on your honeymoon night, and read out all these rules!

Have a good day 🙂